Cancellation Policy
Effective Date: 09/30/2024
At Watermint Crest, we are committed to providing high-quality services to our clients. However, we understand that there may be instances where a client needs to cancel a project or service. This Cancellation Policy outlines our terms and conditions regarding cancellations.
1. Cancellation by Client
If you, the client, decide to cancel any services or projects provided by Watermint Crest after work has commenced, the following conditions will apply:
- No Refunds: Once a service agreement or project has been initiated, all payments made up to the point of cancellation are non-refundable. This includes deposits, partial payments, or any full payments made prior to the cancellation.
- Work in Progress: If the cancellation is made after work has started, any work completed up until the point of cancellation will be billed accordingly and must be paid in full.
2. Notice of Cancellation
To cancel any service or project, you must provide written notice via email to info@watermintcrest.com. The cancellation will be effective upon receipt of the written notice.
3. Exceptions
In exceptional circumstances where Watermint Crest is unable to deliver the services agreed upon, a refund may be issued at the sole discretion of Watermint Crest. However, no refunds will be provided if the cancellation is initiated by the client.
4. Cancellation by Watermint Crest
Watermint Crest reserves the right to cancel any service or project under the following conditions:
- Non-Payment: If payment is not received within the specified due dates, Watermint Crest may cancel the service without notice and no refund will be issued.
- Breach of Agreement: If a client violates the terms of the service agreement, Watermint Crest reserves the right to cancel the project without providing any refunds.
5. Amendments to the Policy
Watermint Crest reserves the right to modify this Cancellation Policy at any time, with any changes effective upon posting to our website. Clients are encouraged to review this policy regularly.
Contact Information
If you have any questions or concerns regarding this Cancellation Policy, please contact us at:
Watermint Crest
800 Montauk HWY, #11, Shirley, NY 11967
Info@watermintcrest.com
(631) 353-0151